New Website Exceeds the Needs of a Growing Community

The Village of Bolingbrook, Illinois has enjoyed substantial growth in recent years and as a result, they had outgrown their municipal website.

Coming to GovOffice as a new client, it was very important to them to retain their 100% transparency rating. Therefore, they hired our content professionals to ensure that all of their existing content was transferred and structured according to established Web design and usability standards and immediately “findable” for their citizens. We also added custom icons and an enhanced film strip to link directly to high priority information for even greater efficiency.

And of course, the site content is wrapped up in a high-end, engaging design that showcases the now and the future of this vibrant community. With unlimited pages, an updated CMS, and a streamlined framework, their new website is ready to grow right along with them.

When asked for feedback on their GovOffice experience, the Bolingbrook staff jumped at the opportunity to express their satisfaction.

An Easy Process

"The one thing that was missing was a website to represent what Bolingbrook has become. We looked at many companies to help with the website design but only one actually made sense for us. GovOffice made the entire process smooth and quick.  Not only did we get a top notch website that the residents could be proud of, but we got a website that was user friendly and visually appealing. Mike, Janelle and Ben held my hand the entire time and made me feel confident that we were getting a top notch product!" - James Farrell, IT Director

More Efficient Government

"Personally it is such a nice thing to be able to direct people right to the visible pay online button. In the past, I always had to tell people to scroll all the way to the bottom, look for the kids getting off the waterslide, and there to the right, in small print was the pay online link. Same applies to the FOIA requests. Having the garbage pickup information right there on the buttons is great too!" - Diane Kloepfer, Records Clerk

Better User Experience

"What a great experience working with your organization! Simplicity, functionality and ease of use and affordability! A complete package." - Steve Miller, PW

The Village of Bolingbrook (pop. 76,000) is a southwest suburb of Chicago spanning Will and DuPage counties. It is known as one of the Best 50 Towns to Live in the Country according to Money Magazine with a growing community of new homes, corporate companies, parks, and a healthy school district.

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A Message from Our CEO

GovOffice 4.0 – the Next Generation is coming!

GovOffice was launched in 2001 as the centerpiece of a unique public-private partnership to bring website technologies to cities across America. Founding partners included the International City-County Management Association and League of Minnesota Cities and Avenet, which developed the GovOffice technology. Eventually, an additional 15 state municipal leagues joined our partnership!

In those 16 years, we’ve seen local government websites evolve from being a novelty to a necessity. We’ve served over 1500 local governments in 44 states and stayed true to our mission of providing state-of-the-art web technologies that meets the needs of local government at an affordable cost. Now, we’re excited to announce that we’ve initiated a major development initiative to create the next generation of our technology. The new GovOffice 4.0 will meet the needs of our local government clients and your constituents well into the future.

This major upgrade will be implemented in multiple phases, which will help users absorb and adopt to changes over time. User interface upgrades will maintain a priority on ease of use. Current sites will be seamlessly upgraded to the new system with no or minimal disruption.

Phase 1 results:

• a faster, more responsive Admin system
• even faster client sites (we believe our current sites already load faster than our competitors!)
• a new Search system
• refresh of the Admin look & feel aimed at enhancing ease of use
• a state of the art code which can be extended rapidly to add new features in subsequent phases

Additional incremental upgrades will rollout new content types to meet the unique needs of local government.

Subsequent phases:

• new file (photo) upload software
• eNotification/eAlert system
• New, more robust bulk-mail/messaging system
• Upgraded Superforms & ePayment
• Document management/repository
• Customized content types, like Council Packets/Agendas

The initial version of GovOffice was informed by a “beta group” including 30 cities across the country. We continue to value and seek your input and ideas on how to make GovOffice even better. Please share your thoughts on how we can better meet your needs on our feedback form. We’ll provide further updates along the way.

Thanks for being our client, and partners in preparing for the next generation!