Adding a Website Accessibility Statement

A Quick Improvement You Can Make Today

Adding a Website Accessibility Statement to your website can immediately help identify and address shortcomings in your website and related services, as well as demonstrate your commitment to ensuring accessibility for all and ongoing improvement.  While there are many models available, below are samples of recommended elements.

Here’s a link to a tool to help construct an Accessibility Statement provided by the W3C Web Accessibility Initiative (WAI), which develops standards and support materials to help you understand and implement accessibility.  Or, simply modify and use the elements below:

SAMPLE WEBSITE ACCESSIBILITY STATEMENT

Accessibility Assistance
If you have difficulty using or accessing any element of this website or on any of our online services, please feel free to contact us (add link to form or email address) and describe the issue.  We will work with you to provide the information or service you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Goal of Accessibility for All
(Name of City/County) desires to provide a positive customer experience to all citizens, and we aim to promote accessibility and inclusion. Our goal is to permit citizens to successfully gather information and utilize online services through our website and other technology platforms.
Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of our technology a successful and enjoyable experience.

Accessibility Standards
(Name of City/County) is committed to maintaining a high level of accessibility by all web users.  Our goal is for all pages on our website to comply with Web Content Accessibility Guidelines (WCAG) 2.0 AA, the World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI), available at www.w3.org/TR/WCAG.

Actions
We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our website and other technology.

Ongoing Effort
Although we are proud of the efforts that we have completed and that are in-progress, we at (City/County) view accessibility as an ongoing effort.

Feedback
Please contact us (add link to form or email address) if you have any feedback or suggestions as to how we could improve the accessibility of this website or our other technology.

For more examples accessibility statements, check out this one published by GovOffice client Pennington County SD